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Monday 8th March 2021 is International Women's Day 2021.
Diverse & Inclusive places of work create an environment of trust, innovation and commitment. This very same logic applies to the communities and networks I am part of as a Customer Success and Customer Experience practitioner. Those groups work best when the dynamics of them include both men and women. I truly believe that Customer Success can lead the way in highlighting not just the importance of diversity and inclusion, but specifically gender equality. Great strides are being made, great things are happening, great people are getting involved but there is so much more that can be done. In the coming weeks and months you will hear and see more from me and some of my great friends around what we will be doing to support this drive. But on this day of all days, I want to celebrate some of the most brilliantly intelligent, creative, giving, dedicated & focused women in the Customer Success & Customer Experience space. This will not capture everyone, so sorry if I miss you off my list but here are ten of the very best that have impacted and enrichened my life in the last 12 months, and for this I thank you. Kristi Faltorusso Violaine Yziquel Shari Srebnick Shirley Chapman Sue Nabeth Moore Anita Nikomani Tina Trumbo Kate Forgione Valeriya Titlinova Justine Lawrence-Piccott
4 Comments
10/9/2025 11:17:29
I stopped by Wellbrooke of Avon with my cousin, and the first thing that stood out was how modern and fresh the community looked. Staff were welcoming and very professional, which gave my cousin a lot of confidence. The whole atmosphere struck a good balance of comfort and structure.
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7/10/2025 20:18:44
The cost of emergency tree removal is usually higher than standard tree removal because it often occurs during storms, at night, or on weekends. Professionals must work quickly and safely under difficult conditions, which adds to labor and equipment expenses.
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7/10/2025 20:57:18
They offer specialized programs to manage conditions such as bipolar disorder, ADHD, trauma, and sleep disturbances. By conducting in-depth assessments and offering continuous support, the clinic ensures every patient receives comprehensive attention.
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7/10/2025 21:02:22
Modern lifestyles often disrupt natural sleep patterns, but Sleep Times Calculator helps you get back on track. By using it regularly, you can train your body to sleep and wake at consistent times aligned with complete sleep cycles.
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AuthorMatt Myszkowski - experienced Customer Success leader & founder of CustomerSuccessMatters Archives
March 2021
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