Raising My Hand for iwd2021

Monday 8th March 2021 is International Women's Day 2021.

Diverse & Inclusive places of work create an environment of  trust, innovation and commitment. This very same logic applies to the communities and networks I am part of as a Customer Success and Customer Experience practitioner. Those groups work best when the dynamics of them include both men and women. I truly believe that Customer Success can lead the way in highlighting not just the importance of diversity and inclusion, but specifically gender equality. Great strides are being made, great things are happening, great people are getting involved but there is so much more that can be done. In the coming weeks and months you will hear and see more from me and some of my great friends around what we will be doing to support this drive.

But on this day of all days, I want to celebrate some of the most brilliantly intelligent, creative, giving, dedicated & focused women in the Customer Success & Customer Experience space. This will not capture everyone, so sorry if I miss you off my list but here are ten of the very best that have impacted and enrichened my life in the last 12 months, and for this I thank you.

Kristi Faltorusso

Violaine Yziquel

Shari Srebnick

Shirley Chapman

Sue Nabeth Moore

Anita Nikomani

Tina Trumbo

Kate Forgione

Valeriya Titlinova

Justine Lawrence-Piccott