CustomerSuccessMatters LIVE! is a series of podcasts where the top Customer Success and Customer Experience thought-leaders, together with relevant subject matter experts from around the globe get together and debate the hottest topics of the month.
The first episode of Season 2 looks at the art of storytelling and why in today's business and particularly the customer success world this is so important.
Joining me on this episode is Senior Director, Adrian Beck responsible for leading the global customer success function at Tanium and alongside him is Darren Brooker, Story Strategist within the Corporate Strategy function at Autodesk.
Over the duration of the podcast we cover the importance of storytelling, the do's and don'ts, how to structure a great story and critically the new and improved (but still very cheesy!) three from three!